Do libraries discriminate?

An interesting study excerpt appeared in Back Talk. Library Journal, Jan. 9, 2018.  Researchers Guiliassopetti, Tonin, and Vlassoupos researched discrimination in public libraries.  The researchers sent emails to 19,000 U.S. libraries asking for library hours and other such simple requests.  Two of the emails had white-sounding names, and two emails had black-sounding names: Jake Mueller, Greg Walsh, DeSean Jackson, and Tyrone Washington.   The emails from the black-sounding names were 4% less likely to receive an answer. In addition, responses to the black-sounding names were less cordial.  The LJ comments after the article synopsis are very interesting.
What does our Code of Ethics say about this?  What do you think?




Here is the LJ link: http://lj.libraryjournal.com/2018/01/opinion/backtalk/librarians-discriminate-backtalk/.  This research is due to be published in the Journal of the European Economic Association.  Image from https://www.washingtonwontdiscriminate.org/